5-Part Welcome Package
400% up to $3,915
+ 350 Free Spins across 5 deposits
Contact Rioace Casino
If you need help with your Rioace Casino account or have a question about our services, please contact support@rioacecasino.top. Our support team can review your enquiry and provide information relevant to your account and circumstances.
Rioace Casino holds a Curaçao Gaming Authority licence, reference number OGL/2024/112/0974, issued to its operating entity. Games are independently audited by eCOGRA and all transactions are protected by SSL encryption.
How to get in touch
For assistance by email, write to support@rioacecasino.top. To help us understand your request and respond more efficiently, include your account email address or username, a short description of the issue, and screenshots if relevant. Please do not send your password or other sensitive security information in your message.
Support enquiries are usually answered within 24 hours, although response times can vary depending on the nature of the request and the information needed to review it. If your question relates to an existing enquiry, replying to the same email thread may help keep the relevant details together.
Common reasons to contact support
- Account access, profile details and verification questions
- Deposit, withdrawal and payment enquiries
- Questions about applicable bonus terms and conditions
- Technical problems with the website or your account
- Responsible gambling requests, including help with account restrictions or other available safeguards
When contacting us about account or payment matters, use the email address associated with your account where possible. This can help support locate the correct account and protect your information. Our team may need to ask for further details before discussing account-specific matters.