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Cookies Policy
This Cookies Policy explains how Rioace Casino may use cookies and similar technologies when you visit or use its website and related online services. It should be read together with the website’s Privacy Policy and Terms and Conditions. By continuing to browse or use the website, you acknowledge that cookies may be used as described below, subject to any choices and controls available to you.
Rioace Casino holds a Curaçao Gaming Authority licence, reference number OGL/2024/112/0974, issued to its operating entity. Games are independently audited by eCOGRA and all transactions are protected by SSL encryption.
1. What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device, remember information about a visit and support particular functions. Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information that relates to your account, device or use of the website.
The website may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other online identifiers. For simplicity, this policy uses the word cookies to refer to cookies and similar technologies unless a distinction is needed.
Cookies may be set directly by Rioace Casino, known as first-party cookies, or by another service provider working with the website, known as third-party cookies. Third-party services may use cookies to provide security, analytics, advertising, payment, technical or other website functions. Their use of information may be governed by their own privacy policies.
How long cookies remain
Some cookies are session cookies. These are temporary and are generally removed when you close your browser. Other cookies are persistent cookies. These remain on your device for a set period or until you delete them. The period may differ according to the purpose of the cookie, the settings of your browser and the service that placed it.
2. Why we use cookies
Cookies can help the website operate reliably and provide a more consistent experience. The types of cookies used may change over time as website features, security requirements and service providers change. In general, cookies may be used for the following purposes:
- Strictly necessary functions, such as allowing pages and features to load, maintaining a session and supporting account sign-in.
- Security and fraud prevention, including helping to detect suspicious activity, protect accounts and reduce unauthorised access.
- Account and service functions, such as remembering selected settings, language, region, responsible gambling preferences or other choices made during a visit.
- Performance and analytics, such as understanding how visitors use the website, identifying errors, measuring page performance and improving navigation.
- Personalisation, such as remembering preferences and presenting content that is more relevant to the way the website is used.
- Marketing and advertising, where permitted, such as measuring campaigns, limiting repeated advertisements and helping to display information about services that may be relevant.
- Compliance and record keeping, such as supporting age and identity controls, responsible gambling processes, legal requirements and the prevention of unlawful or harmful activity.
Some cookies are essential for the website to function. If these cookies are blocked, parts of the website may not work correctly, and you may be unable to sign in, use account features or complete certain activities. Other cookies are optional and may be controlled through a cookie banner, preference centre or browser settings, where those controls are available.
Cookies are not used to override your legal rights or responsible gambling choices. Information collected through cookies may support the secure delivery of gambling services, but cookies do not change applicable account terms, wagering requirements, identity checks, deposit controls, loss limits, self-exclusion arrangements or other responsible gambling measures.
3. Types of cookies we may use
Necessary cookies
Necessary cookies support core website functions. They may help with navigation, account access, session management, security, load balancing and the delivery of requested services. These cookies are generally used because they are required for the website to operate or to provide a service you have requested.
Preference cookies
Preference cookies remember choices made during a visit or between visits. For example, they may help remember display settings, language selections or other preferences. Removing them may mean that you need to make the same choices again.
Analytics and performance cookies
Analytics cookies help us understand general patterns of website use. They may provide information such as which pages are visited, how users move through the website, whether a page operates correctly and whether content is useful. This information is generally reviewed in aggregated or pseudonymised form where possible and is used to improve the website and its services.
Advertising and marketing cookies
Where used and permitted, advertising cookies may help measure marketing activity or deliver promotional information across online services. These cookies may allow a service provider to recognise a browser or device and understand interactions with advertisements. You may be able to refuse or limit these cookies through the website’s preference tools or your browser settings.
Third-party cookies
Third parties may place cookies when they provide services on or through the website. Examples can include security tools, analytics providers, payment-related services, content providers and advertising partners. Rioace Casino does not control every cookie placed by a third party. You should review the relevant third party’s information for details about its practices, choices and retention periods.
4. Your choices and browser controls
When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject them or choose categories of cookies. Your choices may be saved using a cookie or similar technology so that they can be remembered. If you delete that preference cookie, the notice may appear again.
You can usually manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. Browser settings differ, so you should consult the help or support information for your browser and device.
- Deleting cookies may sign you out of accounts or remove saved preferences.
- Blocking necessary cookies may prevent some website functions from working.
- Blocking optional cookies may reduce personalisation or affect the relevance of marketing content.
- Changing cookie settings on one browser or device may not change settings on another browser or device.
- Some services may use other technologies that are not fully controlled by standard browser cookie settings.
If you choose not to accept optional cookies, you can generally continue to use the website, although some features or content may be less convenient. Necessary cookies may still be used where they are needed to provide requested services, maintain security, meet legal obligations or operate the website.
5. Privacy, updates and contact
Information obtained through cookies may be handled in accordance with the Rioace Casino Privacy Policy. That policy explains more about the types of personal information that may be collected, the purposes for which it may be used, how information may be shared, security measures and rights or choices that may apply. If cookie information is linked with an account or other personal information, it may be treated as personal information under applicable privacy law.
Rioace Casino may retain cookie-related information for as long as reasonably necessary for the purpose for which it was collected, to maintain records, resolve disputes, protect the website and users, meet legal or regulatory obligations, or support responsible gambling and security processes. Retention periods may vary according to the type of information and the service involved.
This policy may be updated from time to time to reflect changes to the website, technology, service providers, legal requirements or cookie practices. The current version will be made available on the website. Changes will take effect when the updated policy is published unless a different effective date is stated. You should review this page periodically if you want to stay informed about cookie use.
If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through cookies, please use the contact or support options made available on the Rioace Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless requested through an approved support process.
By using the website after reviewing this policy, you acknowledge the use of cookies and similar technologies as described here, subject to the controls and choices available to you.